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The Office: Season One Episode Two “Diversity Day”—Lesson: Education Alone is not the Answer

In the first episode of Brian Baumgartner’s excellent podcast series on “The Office,” you hear from creator Ricky Gervais. He says that one of the inspirations for the program was a boss whose actions complied to corporate pressure but whose heart was not won over. I agree. Believe me, I have spent a lifetime trying to teach, educate, and help people understand what to do and not to do. People can know the right thing to do and not do it. They can know the wrong thing to do and still do it. Knowledge alone is not the answer. Hearts must also be won.

Photo by Pablo Varela on Unsplash