by Mark Edge | Dec 20, 2024 | Emotional Health
An old story* goes like this. A guy climbs into an Uber to take him to the airport. The Uber was driving in the right lane when, suddenly, a car pulled out in front. The Uber driver hit the brakes, and his vehicle skidded and barely avoided hitting the car. The...
by Mark Edge | Dec 6, 2024 | Employee Productivity
Understanding customer needs is not just a sales tactic; it’s a fundamental principle. It’s the difference between trying to sell people to gain something for oneself and meeting people’s needs. Satisfying a need might very well equal a sale. An old story illustrates...
by Mark Edge | Oct 24, 2024 | Employee Productivity
Billy Graham preached a lot of crusades, none more important than the one he preached in Los Angeles when he was 31 years old. A few months earlier, Graham was emotionally crushed when a crusade in Altoona, Pennsylvania, had been a disaster. Billy even considered...
by Mark Edge | Oct 4, 2024 | Emotional Health
Perhaps you have heard me say that worry is a form of idolatry. Worry is a self-prayer: “Self, you can solve this problem. Self, there has to be a solution. Self…” On a recent podcast, I heard an interview with Dr. David Rosmarin, an associate...
by Mark Edge | Sep 25, 2024 | Employee Productivity
One of the most critical decisions in television history and for my personal entertainment was made over 60 years ago. A young television writer and sometime actor for a popular TV variety series in the 1950s decided to write a situation comedy in which he would star....
