When People Trash Your Best

Many years ago, a lady wrote in Readers’ Digest about an act she did to demonstrate her gratitude. She lived in Chicago, and her city was suffering from a heat wave. Newspapers wrote that Chicago’s workers were in danger of dehydration. This woman decided...

The Actor

If you have read much of what I have written, you know I am big on offering your best at your job. Even when opportunities that you have earned are taken away. Even when your role is reduced because of petty jealousy. Author Chuck Swindoll writes about a high school...

Keeping your Boss, Abe Lincoln, Informed

Excuses are bad. Withholding important information from our bosses is also wrong. We celebrated Presidents’ Day this week, and a story from the presidency of Abraham Lincoln is both amusing and informative. Lincoln once remarked to someone in his office that over 1...

3 Ways to Show Empathy to a Person

1. Note the individual’s arm and leg movement. 2. In a discreet ad non-threatening way, mirror the movement. 3. Do this to improve your ability to build a connection with and demonstrate the importance of the other person. See Richard E. Maurer and Jeffrey H....