The Workedge Blog
Mark's RemarksBack to the Nineties
Last week I spoke to members of the Better Business Bureau. I don’t know if anything I said made an impression, but I do know that something someone else wrote did. Back in the nineties, a newspaper writer included many sad and disturbing items about what was...
When People Trash Your Best
Many years ago, a lady wrote in Readers' Digest about an act she did to demonstrate her gratitude. She lived in Chicago, and her city was suffering from a heat wave. Newspapers wrote that Chicago's workers were in danger of dehydration. This woman decided to do...
The Actor
If you have read much of what I have written, you know I am big on offering your best at your job. Even when opportunities that you have earned are taken away. Even when your role is reduced because of petty jealousy. Author Chuck Swindoll writes about a high school...
Keeping your Boss, Abe Lincoln, Informed
Excuses are bad. Withholding important information from our bosses is also wrong. We celebrated Presidents’ Day this week, and a story from the presidency of Abraham Lincoln is both amusing and informative. Lincoln once remarked to someone in his office that over 1...
The Most Effective Forms of Communication Through the Years
Communication has changed through the years. Some methods have evolved; others have faded away. In descending order, the following are the most effective means of communication through the years. 1990 3. Handwritten letter or note 2. Telephone call 1. Communicate in...
3 Ways to Show Empathy to a Person
1. Note the individual's arm and leg movement. 2. In a discreet ad non-threatening way, mirror the movement. 3. Do this to improve your ability to build a connection with and demonstrate the importance of the other person. See Richard E. Maurer and Jeffrey H. Tindall,...